Client Relationship Specialist - JustMarkets Net

Identifying leads’ needs to make more new activations
Brief product/service walkthrough and presentation to potential customers based on their needs
Working with objections, prevented to get started and express helping on how to start trading to secure a successful activation
Securing a commitment from the customer to begin using our products or services
Keeping track of customer interactions and updating the company’s customer relationship management (CRM) system with relevant information
Receiving training on the company’s products, services, and processes skills outside of work (e.g reading books, useful blogs)
Reaching KPI targets set by the manager. Desire to exceed targets

1+ year experience in a Customer Service, Support and/or Business Development position in a financial services company would be a plus
Ability to study new information and adapt to new spheres quickly, demonstrating a proactive approach to learning and skill development
Understanding of local characteristics for countries in MENA region
Strong interpersonal skills, ability to communicate well at all levels within company and externally with different profiles of Clients
High level of integrity and dependability
Ability to work in a high-pressure and fast-moving global and multi-language environment
Excellent team player, able to interact effectively with various functions within the company with the ability to build consensus
Fluent proficiency in English and Arabic