Chief Commercial Officer
Cyprus | Full-time
Responsibilities
- Formulate and execute global commercial strategies to secure and enhance the company’s market position
- Provide dynamic leadership to the commercial team, ensuring synergy between various departments (Marketing, Sales, Customer Support, and Product Development)
- Identify and capitalize on new market opportunities and partnerships to drive revenue and profitability
- Collaborate with the finance team to ensure strategic pricing, budget management, and revenue optimization
- Lead and motivate the sales and marketing teams to surpass targets, enhancing global brand recognition and penetration in key markets
- Develop and oversee a strategic marketing plan that includes digital campaigns, partnerships, and customer engagement initiatives;
- Implement initiatives to elevate customer satisfaction across all touchpoints and platforms
- Build and maintain key customer relationships and oversee a CRM system that fosters client loyalty and retention
- Work in conjunction with the product team to ensure offerings are innovative, competitive, and attuned to client needs
- Support the creation of technology platforms that enhance user experience and ensure adherence to regulatory standards
- Ensure all commercial activities and product offerings are in strict compliance with global regulatory standards
- Work alongside Legal and Compliance teams to minimize commercial and regulatory risks
- Engage effectively with internal and external stakeholders, ensuring transparency and alignment with corporate strategic objectives
- Establish and nurture relationships with external partners, regulatory entities, and industry peers
Requirements
- Minimum of 10-15 years of senior-level experience in commercial roles, with a demonstrated track record in the Forex or financial trading sector internationally
- Extensive experience in sales, marketing, product management, and customer experience within a technologically driven trading environment
- Demonstrated leadership in managing comprehensive commercial functions; preferably in the Forex/Financial industry
- Profound understanding of the global Forex and CFD markets, leveraging insights for strategic planning
- Ability to design and implement robust commercial strategies aligned with corporate objectives
- Proficient in discerning customer needs and formulating customer-oriented strategies
- Solid understanding of global financial regulations pertinent to Forex trading
- Robust data analysis skills to inform decision-making and strategy formulation
- Exceptional communication and relationship-building skills
- Advanced English and Russian level both verbal and written is must
- Willingness to work from Cyprus
- MBA or other related post-graduate qualifications are preferred
We offer
- Authority to shape and implement strategically important decisions, directly impacting the company’s global market position, growth trajectory and success
- Gaining invaluable experience working on a global scale, collaborating with diverse cultures, expanding new markets and your professional horizons
- Being a part of a company committed to revolutionising the trading industry, known for its customer-centric approach and innovative solutions
- 10 medical leave days per year
- 21 annual leave days per year
- Public holiday in accordance with the Cyprus Public Holiday list
- Medical insurance
- Compensation for professional education, learning English
- Compensation for a sports subscription or sports equipment
- Extensive relocation package for you and your family